What our customers think and say about their experience with The Bungalow Centre is very important to us, so we really appreciate receiving feedback. Upon exchange of contracts for every bungalow we sell, we sent customer satisfaction surveys out to our vendors & buyers. Here are the results we have had so far, and if you would like to see the paper copies of these yourself they are available to view in our office.
Testimonials
“Now that we have completed the sale of our bungalow in Bournemouth, I wanted to drop you a note of thanks and appreciation. I have worked with a number of estate agents over the years and I have to say your firm stands head and shoulders above all others in terms of the quality of your product and the service you provided. I was very impressed with the initial survey process, the very detailed review of the property, the photos and the video and the speed at which you put the property on the market. I was also very pleasantly surprised with the speed in which you had potential buyers and the fact we were not so far away from the asking price in the end. Well done – if only all estate agents were as good as you” – Mr & Mrs M Hughes, Kent
“In my lifetime I have bought four properties; yours is the best service I have ever received. Nick James was more than helpful at all times. Highly efficient, also friendly. Would most definitely recommend” – Mr & Mrs D Playfoot, Northbourne
“Extremely happy with the service at all times. Your staff were extremely helpful and nothing was too much trouble for them – Gary especially pulled out all the stops. Cannot thank you all enough. The high standards of service were very satisfying. An absolutely pleasure to do business with The Bungalow Centre” – Mrs Claughton, Mudeford
“Sorry but I’m unable to think of any criticism – excellent service. Nick was so very helpful – any problems I had he sorted out immediately. I am very pleased with the service. My brochure was excellent. The staff were always helpful” – Mrs R Saunders, Pokesdown
“Your service was very good and questions were answered very quickly. Chris was always courtious & helpful. Gary always gave a prompt service. Your phone calls came very frequently which is a comfort to know you are interested in each sale. I would recommend The Bungalow Centre to any of my friends, I would also use you again. Always cheerful & friendly. I do regard you all as friends” – Mrs B E Adams, Wallisdown
“Many thanks to all at The Bungalow Centre for helping us sell our parents’ bungalow. It was an efficient, pain-free process. All good wishes” – Mr & Mrs V Williams, Northbourne
“Very pleased, you were easy to speak to when I phoned, returned phone calls etc. Chris pushed to get contracts exchanged, and sorted problems” – Mr & Mrs C Watts, Wimborne
“Everyone at The Bungalow Centre could not have been more helpful in finding the most suitable property for us and helping towards completion. Maintained contact with us frequently by e-mail and telephone. The most helpful, friendly and professional service” – Mr & Mrs J Watt, Bear Cross
“Thank you so much to all at The Bungalow Centre for the surprise basket of roses. The memory of a handsome, smiling young man with flowers will stay with me for ever! Thank you for all your hard work… you have been more like friends” – Mr & Mrs J Bellows, Bear Cross
“Appropriate level of friendliness and professionalism. Efficient and reliable. If you said you would do something, you did it properly. Made initial steps smooth and simple. You found a buyer quikcly and helped get things done” – Ms D Robson, Derbyshire
“I had more viewers from you than all the other realtors put together” – Mrs K Deare, Mudeford
“As the buyers, we were kept informed at all times. Good level of information. Nick was very enthusiastic. Action was always taken when required” – Mr & Mrs Looker, Wallisdown
“We were so pleased with the happy, relaxed manor that was shown towards potential buyers and the time they had to absorb things liked or disliked. Visits were not rushed and there was a lot of humour in the air! Chris blends into estate agency excellently. Gary is very friendly and professional, there was a happy approoach from everyone! Thank you for getting us an excellent result!” – Mr M Mitchell & Ms J Suttle, Kinson
“We were more than satisfied with the service. All the staff gave superb service up to and after completion. We would always recommend your agency. We would highly rate your promotional video facilities as, to have been given a copy of the video of our bungalow ourselves, is a lovely reminder. Always followed up viewings with comments, and kept us up-to-date. We couldn’t be happier than you not only sold our property, but also found our new one” – Mr & Mrs J Harper, Throop
“We’ve been extremely impressed by all your help, and very pleasant attitude of all your staff we have met or just spoken to on the phone. Gary Hudson was very professional whilst still being friendly. Chris was a very pleasant young man. Nick was very helpful on the phone. We would definately recommend you to anyone buying or selling a bungalow” – Mr & Mrs Crofton, Winton
“On the whole, very good. Would definately use again. Chris is a delightful new member of staff, always friendly & polite and very informative after viewings” – Mrs S McLauglin, Coy Pond
“I [have] never received a welcome to my new home gift before. It was a lovely surprise. [The video service] confirmed the quality of the property before viewing & made a viewing more certain to happen quickly” – Ms S Savchenko, Bear Cross
“Nick James presents [himself] as a genuine person, with sincerity. Chris Meineck demonstrates a professional approach. Excellent service. Changed my view of what an estate agent is. Well done” – Ms B Hopkins, Parkstone
“Chris was always eager to be helpful and took lovely photographs. Enthusiasm for the job” – Mrs M Dolton, Holt
“Thank you for your prompt action in marketing [the bungalow] and subsequently the sale of the property, for keeping us well informed throughout & providing excellent service” – Mr R Shepard, Sturminster Newton
“Very good service, stands out over any other companies I had dealings with. All staff were excellent. Excellent service” – Mr Archer, Kinson
“Nick was very friendly & helpful. Kept us informed. Thank you for the lovely plant [‘welcome to your new home’ gift]. That was a lovely surprise and a good touch of customer service” – Mrs Allner, Oakdale
“Very polite, on time, helpful in answering questions, always return phone calls, overall 10/10. Would always recommend. When we come to sell the property we will be in touch” – Mr & Mrs C Vivian, Knighton Heath
“Always available when needed, completely the opposite of our own estate agent! Knew everything that was happening and kept us in touch. Nick James is an A1 estate agent and [we] would thoroughly recommend. A pleasure to do business with. Shame others are not like you!” – Mr & Mrs Jones, Moordown
“Very efficient & professional. Kept me fully informed throughout. All employees have been most pleasant and efficient” – Mr R Butcher, Chiswick
“Very helpful & patient when showing round. Any ways you could improve your service… provide doughnuts on showing the house? No, seriously, it was all we needed (the service, not the doughtnuts). Nick seems a friendly fella! Helpful attitude with a friendly face!” – Mr & Mrs Whitlock, Moordown